Check in your crawl space/ basement or wherever your plumbing runs into your home and make sure there is no water leaking from your plumbing or plumbing fixtures. Also check to make sure all the toilets in your home are not leaking, sometimes the flap in the back of the toilet does not seal properly and allows a constant flow of water. Did you know that one leaky toilet can waste up to 2,000 gallons per day?
Walk around your yard everywhere in between your water meter and your residence to check for any kind of moisture or water puddling, also check for any depressions in the ground that may also indicate a leak. Yard hydrants are a common area for leaks as well, usually you can feel the water running when you put your hand on them or hear it when you place your ear on it.
Before you open the lid to your meter first make sure you have no water running within the home (dishwasher, washing machine, faucets, etc.) Open the lid to your water meter. Somewhere around the center of the meter is a red sprocket looking dial (this is called the leak indicator). Check to see if the leak indicator is moving. If leak indicator is moving shut off your main service line valve (usually located where your service line comes into your house) and if the leak indicator is still spinning this tells you it is not a toilet and the leak is somewhere between the house and the meter.
If after the first 3 steps you still have not found anything that would indicate a leak, but still believe there is a problem then call our office and we would be happy to help you resolve that issue.
Ashley Valley Water & Sewer Improvement District (the "District") is committed to ensuring that its services are accessible to all
members of the public. As part of this commitment, the District strives to provide an accessible website compatible with
the Web Content Accessibility Guidelines (WCAG) version 2.1, AA, and commercial screen reading software. Features of the
website are created to allow individuals with vision and other impairments to understand and use the website to the same
degree as someone without disabilities.
If you need any special assistance or accommodations:
Contact our compliance support team via telephone at: (888) 765-1970
Ongoing Compliance Information
Compliance Coordinator
The District has designated a Compliance Coordinator for website disability-related accommodations. The Compliance
Coordinator has received training in website accessibility and updates the site in accordance with those best
practices and requirements.
Compliance Procedures
The District is working to ensure all website content complies with the Americans with Disabilities Act
and controlling State laws. In an ongoing effort to continually improve and remediate accessibility issues,
the website is regularly scanned to ensure ongoing compliance, and timely changes are made to any inaccessible
content if found.
Accessible Documents Policy
The District is committed to providing all documents hosted on the website in an accessible format or making accessible
alternatives available.
Linked Documents and Third Parties
Please note that this site may link out to third-party websites that do not have accessible content. This site may
also include documents provided by third parties. While we cannot control the accessibility of content provided by
third parties, we are happy to assist any member of the public with reading and accessing content on our site.
Report a Website Accessibility Issue
We are committed to your ability to access all content, and we will respond to all requests in a timely manner.
If you need assistance or accommodations while accessing content on this website, please contact our Compliance
Coordinator via the form below:
