Did you know that within the valley there are four different water districts, and three that provide sewer collection services?  How do you know what District to contact?  Check out our map below that shows our district boundaries.  If you're on the border its best to call to verify, but if you're sure, fill out the application that fits your needs and send it in to us.   Are you building and need that water or sewer inspection?  There's a form for that too!

District Boundaries

Applications and Inspections

Files coming soon.

Water Distribution

Service Line Connections

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We maintain over 5,000 service connections and over 160 miles of potable water line. We connect service lines to our main line water supply and extend that service to a meter usually located on the property line of the customer's home. Since this is what we install, we maintain the service line to the meter barrel. The home owner is then responsible for the service line from the meter barrel to their residence. 

Leak Repair

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Main line leaks and breaks can happen anytime of the day or night as well as anytime of the year. For this reason our crews have to be prepared at all times to address any situation that may occur to assure our customers remain in service. Our number one goal is to always provide service to our customers, but when these unforeseen events take place sometimes it is necessary to disconnect service in order to make a repair and make sure we are providing only the best quality water to our community. 

Infrastructure Improvement

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We have various new projects every year with the goal of improving our water system and holding our service to the highest standard for quality distribution. These projects  include but are not limited to: upgrading main line size( to accommodate community growth), installing new fire hydrants( to assure fire suppression for safety), and replacing aging infrastructure( to supply quality drinking water). 

"A water distribution operator performs skilled maintenance, repair, and construction work on the potable water distribution system. They operate and maintain machinery and equipment needed to provide quality drinking water to the community." 

Wastewater Collections

Sewer Main Line Cleaning

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We have over 80 miles of sewer line and over 1,200 manholes in our wastewater collection system. We inspect, clean and maintain our entire system every three years. Our number one goal is ensuring our main sewer lines stay clear of debris or anything that might cause a blockage resulting in sewage  back flowing into our customers residence. 

Lift stations

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We have 5 sewer lift stations and 2 siphons that we maintain and clean monthly. These lift stations and siphons are necessary in order to lift wastewater up to a higher elevation so that it can be gravity fed through the system to the sewer treatment plant. These lift stations have to remain operable at all times in order to prevent wastewater from backing up into the system and into homes of customers. 

Video Inspection

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Video inspection of our sewer lines is required to get a better understanding of the condition of our infrastructure in order to identify potential problems that may occur. Such as roots growing in joints that could catch debris and cause a back up to low spots(bellys) in the pipe that have settled over time or infiltration of ground water that could potentially overload the capacity of our line.

"Wastewater collections operators are responsible for ensuring public health and safety by preventing and/or responding to sewage overflows and blockages. They inspect, clean and maintain our wastewater collection systems including our pumps and motors in our lift stations." 

Preventative Maintenance Program

Fire Hydrants

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We have over 800 fire hydrants in our system. We exercise and inspect everyone of our fire hydrants annually. The number one goal for our hydrant program is to ensure our hydrants are fully operational at all times for fire suppression. Also if there is an issue we want to identify and resolve that issue before there is an emergency. 

Main Line Water Distribution Valves

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We have over 1,200 main line distribution valves in our system. We exercise and inspect everyone of our valves biennially. The number one goal for our valve exercising program is to ensure isolation of our water lines in the event of a main line leak or break. Having access to these valves and them being operational is crucial to prevent greater amounts of property damage from occurring in the case of a mainline break.

Pressure Reducing Stations

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We have 36 PRV stations in our system. We exercise and inspect everyone of our pressure reducing stations biannually. Pressure stations maintain specific pressures that are required for a particular area based on elevation. It is important that these zones and PRV stations be maintained to ensure that a customer who lives in a lower elevation is not being over pressured. This could result in damage to the home owners plumbing and there for property. It can also result in main line pressures becoming high enough to cause a main line break.

"Preventative maintenance programs are designed to help protect our customers from vulnerability pertaining to safety and damage to their property. These programs ensure that we are providing a secure and fully operational service to our community."

Water Treatment

Chemical Dosing

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Content coming soon.

Back Washing Filters

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Content coming soon.

Sampling

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Content coming soon.

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Cross-Connection Control

Locating Potential Hazards

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We identify all possible threats to our drinking water that may be detrimental to the health of the public. These include anything from car washes, industrial companies, businesses, and even residential properties. Once these hazards have been identified we require the installation of a back flow device.

Testing Back Flow Devices

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Once a back flow device has been installed state code requires that it be tested no later than 10 days after installation and be tested annually there after by a state certified back flow assembly tester. Luckily we have a state certified tester on staff. Our back flow tester has his own gauges specifically designed to test each kind of back flow assembly. Our back flow tester is able to identify any issue with your back flow assembly in order to make sure your property is in compliance with state code.

Repairing Back Flow Devices

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If you have had your back flow assembly tested and find that you have an issue with it operating correctly, our back flow tester can trouble shoot and identify the problem for you. Once that problem is identified our tester can then either repair the issue by rebuilding your existing back flow assembly or let you know if your back flow assembly requires a replacement.

"A cross connection control program is an essential part of our distribution process. This program is designed to protect the public drinking water supply from any source that may be a hazard to the health of the community."

Accounting & Billing

Payments

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Content coming soon.

Work Orders

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Content coming soon.

Meter Reading and Maintenance

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Content coming soon.

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